parsonsKellogg is committed to providing the best selection of products along with first class customer service. We appreciate your support and look forward to continually providing new products and services. Please e-mail any question, comments, or suggestions to Customer Service.

When you click Check Out, you enter a secure area of the web site using SSL – Secure Sockets Layer.

Order confirmations will be e-mailed to the address you provided. You can check your order status on-line or e-mail Customer Service. Please include your order number and order date in your request.

Shipping and handling for shipments within the United States are based on the merchandise weight of each order shipped to a single address.

Shipping and handling charges on refused shipments are the responsibility of the customer.

Sometimes there may be an item that is temporarily out of stock. There will be no charges made until the item is available to ship.

Order discrepancies must be reported within 5 business days of order receipt.

Items may be returned for store credit if the item purchased is not defective. Personalized items can not be returned unless a name is misspelled. Sales items are final and may not be refunded. Please call customer service at 866 602 8398 to obtain a return authorization number and instructions on return shipping. Shipping and handling charges will apply.